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About us

Automate your world

Our History

Biztra Technologies was founded on a bold vision β€” to build practical, intelligent software for service-driven businesses in emerging markets. Our story is one of cross-border collaboration, born from real problems faced on the ground and solved through global innovation.

🌍 A Glocal Beginning

The journey began when a team of Indian developers with a passion for automation partnered with Ugandan field experts who deeply understood the day-to-day challenges .


Milestones

  • 2023: First prototype for internal service use

  • 2024: Pilot implementation a

  • 2024: Full ERP suite with modules for contracts, toner, spares, tickets

  • 2025: Financial dashboards and report automation

  • 2025: Launch of free resource hub and website for wider adoption

"Our journey is far from over. As we continue to grow, we remain grounded in the same philosophy: build what people need, keep it simple, and never stop improving."

Our Mission

At Biztra Technologies, our mission is to empower businesses with simple, smart, and scalable digital solutions that bring clarity, control, and transformation to everyday operations.

We are committed to:

  • βœ… Bridging global innovation with local needs
    Delivering solutions that are globally robust yet locally relevant β€” especially for emerging markets like Uganda and East Africa.

  • βœ… Automating what matters most
    From service tickets and toner requests to financial insights and asset tracking, we streamline the processes that power your operations.

  • βœ… Making enterprise tools accessible
    We believe that even small and mid-sized teams deserve world-class tools β€” without complex onboarding or high costs.

  • βœ… Driving transformation through visibility
    By converting paper-based workflows and siloed data into actionable dashboards, we help teams work faster, smarter, and more collaboratively.

β€œOur mission is not just to digitize businesses β€” but to simplify, localize, and elevate the way they operate.”

Who We Are

We are Biztra Technologies β€” a proudly glocal team combining the precision of Indian engineering with the practicality of Ugandan field expertise. Together, we build solutions that transform how businesses manage service operations, assets, technicians, and workflows.

🌍 Rooted in Two Worlds

  • From India, we bring technical depth, clean code, and scalable architecture.

  • From Uganda, we bring grounded insight, service empathy, and boots-on-the-ground practicality.

This dual DNA shapes everything we build β€” from dashboards that actually make sense, to gate pass systems that technicians can use with zero training.


🎯 What Makes Us Different?

  • We listen first, build second β€” our features come from user needs, not guesswork.

  • We believe in empowering teams, not replacing them.

  • We deliver enterprise-grade software that even small service teams can afford and understand.

Biztra isn’t just a tool. It’s a transformation partner β€” helping your business operate smarter, faster, and with full visibility.

about our proficiency

in what fields we are most specialized

πŸ–¨οΈ Managed Print Services (MPS)


🎫 Service Operations & Ticketing
Contract Lifecycle & SLA Management
Real-Time Dashboards & Analytics


deep learning

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Computer Vision

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Fraud Detection

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Operational Analytics

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Robotic Arm

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Robotic Automation

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Search Engine Result

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Advanced Programing

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our team

meet our team of professionals

armin tessase

founder

darvin smith

manager

steve parker

marketing head

walt boyle

programming head

testimonials

reviews and ratings

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